Important: Support Request Template
Hi all,
In order to provide timely responses and resolutions to bugs or difficulties in using the boards here, I will need the following information to be added whenever posting for support in this forum. It may seem like an inconvenience, and you may not think all the information is applicable to your problem, but the answers to these questions help to diagnose and fix about 90% of the issues I've handled on phpBB forums.
Please copy this entire block, paste it into your new post/topic, and then fill out your answers to each.
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** BookTalk Support Request
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My ISP and type of connection:
(e.g. Dialup, DSL/ADSL, High Speed Cable)
Link to the problem page:
(if possible please provide a link to the exact page)
My Operating System:
(e.g. Windows XP, Windows Vista, Mac OSX, Ubuntu, etc)
My Browser(s):
(e.g. FireFox, MSIE, Chrome, Safari)
My Screen Resolution:
(common sizes: 1024x768, 1280x1024, 1440x1050, 1600x1200)
The Firewall and Antivirus I use:
(List any and all security software running on your system)
My general level of computer knowledge:
(please be honest)
When did you notice the problem?
(A date, if possible)
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The problem I'm having is...Your help in providing this information is much appreciated, and will expedite the resolution of issues on BookTalk.
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